Book
total rows: 2
page: 1
records each page: 10

SERVICES MARKETING
author: VALARIE A. ZEITHAML
  name: MARY JO BITNER
isbn: 0070782504
publisher: McGraw-hill Book Co
date created: 1996

Services Marketing : People, Tecnology, Strategy
author: Christopher Lovelock
isbn: 978-013-126-846-3
publisher: Pearson
date created: 2004